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Rotherham Health App
Call 111 - When it is less urgent than 999


Feeling Unwell? – Choose Well

There are a range of NHS services on your doorstep. Make sure you choose the right service and get the right treatment

Local Pharmacy

Visit your local pharmacy when you are suffering from a common health problem which does not require a nurse or a doctor i.e diarrhoea, runny nose, painful cough or headache.

Rotherham NHS Walk in centre

Use the walk in centre if you need medical treatment or advice which does not need a visit to the A&E or a medical appointment. This may include cuts, grazes, sprains, stomach upsets, ear and throat infection, emergency contraception, coughs, colds and flu like symptoms

A&E or 999

Emergency services are very busy. They should only be used in very serious or life threatening situations.

When Is It An Emergency?

When it comes to your health or the health of someone in your family, it is often very obvious if the person is seriously ill and needs urgent care. You should seek medical attention by either taking the casualty to A & E or by phoning 999 for an emergency ambulance.

If the emergency is a critical or life-threatening situation like the following examples and in any of these instances, you should seek urgent medical attention by dialling 999:

  • Suspected heart attack
  • Chest pain
  • Unconsciousness
  • Severe breathing difficulties
  • Head injury
  • Stroke symptoms (slurring of speech, unstable on feet)

Remember to remain calm, do everything you can to help the person, but don't put yourself in danger and don't give the person anything to eat, drink or smoke. People with signs of a heart attack, which might include crushing central chest pain often accompanied by shortness of breath, sweating and vomiting, need urgent medical help and an ambulance should be called immediately by dialling 999.

For conditions like:

  • Heavy blood loss
  • Suspected broken bones
  • Deep wounds such as stab wounds
  • Foreign body in eyes or ears which are not as life-threatening and where the patient can travel, they can be taken to the nearest A & E.
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